1. Information we collect
We collect only what we need to run our business:
- Email and name — when you sign up for our free starter kit or newsletter.
- Order information — when you make a purchase, our payment and delivery providers process your name, email, and payment details. We do not store your full card details on our servers.
- Basic usage data — like most websites, our host may log standard technical information (such as browser type and pages visited) to keep the site running and secure.
2. How we use your information
- To deliver the products and free resources you request.
- To send you our newsletter and updates, if you've opted in.
- To respond to your questions and provide support.
- To improve our products and website.
3. Third-party services we use
We rely on trusted providers to operate. Each has its own privacy policy:
- Email marketing — to manage our list and send our newsletter.
- Payment & digital delivery — to process purchases and deliver files securely.
- Website hosting — to serve this site.
- Marketplace — some products are also sold through third-party marketplaces, which handle their own checkout and data.
4. Cookies
We use only essential cookies needed for the site to function and, where applicable, basic analytics. We do not use invasive advertising trackers. You can control cookies through your browser settings.
5. Your choices and rights
- You can unsubscribe from our emails at any time using the link in any email.
- You can request a copy of the personal data we hold about you, or ask us to delete it, by emailing us.
- Depending on where you live (for example, the EU/UK or California), you may have additional rights over your data. We honor those rights.
6. Children's privacy
Our products are designed for parents and educators — not for children. We do not knowingly collect personal information from children.
7. Data retention & security
We keep your information only as long as needed to provide our services and meet legal obligations. We take reasonable measures to protect it, though no method of transmission over the internet is completely secure.
8. Changes to this policy
We may update this policy. The "Effective" date above reflects the latest version.
9. Contact
To exercise any of your rights or ask a question, email hello@themontessorilab.co.